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Questions about delivery

Frequently Asked Questions

We have several shipping methods to choose from. You can find more detailed information on the delivery information page.
We do everything we can to ship your order as quickly as possible. When an order has been placed on a working day before 17:00, it will be shipped the same day. You can find more detailed information on the delivery information page.
 
Note: during promotions and around holidays, shipping may take longer than you are used to.
The shipping address of an order can only be changed if the order has not yet been processed. If the order has already been shipped, we cannot adjust any shipping information for you.

When the address needs to be changed, we advise you to contact us as soon as possible.

In most cases the package will be returned to us and we will re-send it to the correct address.Unfortunately, we cannot guarantee that we will receive the order back as it depends on several factors. Such factors include whether the shipping address actually exists, whether the delivery service were able to deliver the shipment or whether the resident at the given address will refuse the package.

If you already have an account, you can change the address in your account. This will prevent it from going wrong with the next order.

Yes, it is possible to pick up your order at TinyTronics. Check the pickup information page for more detials.

It is possible for customers in the Netherlands and Belgium to have a package delivered to a PostNL pick up point. This shipping method can be selected at checkout.

More information about this shipping method can be found on the PostNL website.

Yes, however, it is only possible to receive the order the same day if you choose to collect the order yourself at our pickup location. Check the pickup information page for more details.

Has the order not been delivered within the latest delivery time (including delay)?

Please fill in our contact form below as completely as possible.

  Mailbox post standard  Mailbox post track & trace   Parcel post
Delivery days Tuesday through Saturday Tuesday through Saturday  Monday through Saturday
Average delivery time* 1-3 days 1-3 days 1 day
Delivery time at the latest* 5 days days 1-3 days
*Around Black Friday and the holidays, we assume that the latest delivery time is doubled.

Contact form delivery

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