Questions about delivery

No, unfortunately it is not logistically or administratively possible to have two orders shipped together. This applies to all shipping options, including pickup.

If the order has not yet been processed in our warehouse, it can still be changed or cancelled. Unfortunately, we cannot always guarantee that a change or cancellation can be made. In that case we advise you to contact us as soon as possible. You can do this by using the contact form below or by calling us.

Note: Mailbox post is only possible if the size and weight of the products in your order allow it. Loose Li-Po batteries and loose magnets are excluded from mailbox post.

*Note: For orders over 23kg and/or a volume of 100dm³ or more, an additional charge applies at the same rate per 23kg and/or a volume of 100dm³ or more.
Example: does your order weigh 27kg? Then you pay 2 x €5.95 = €11.90 shipping costs (for standard parcel post).

All prices mentioned above include 21% VAT.

For orders that need to be shipped abroad (outside of the Netherlands), parcelpost is the only possible shipping. For most countries, DPD is the delivery service. The shipping costs are dependent on the concerning country and the subtotal of the order (excl. 21% VAT). In the diagram below we give an overview for the shipment costs (indicated prices excluding VAT)

*Note: For orders over 23kg and/or a volume of 100dm³ or more, an additional charge applies at the same rate per 23kg and/or a volume of 100dm³ or more.
Example: does your order weigh 27kg? Then you pay 2 x €14.50 = €29.00 shipping costs (for shipping to Estonia).

**An additional surcharge may apply for remote areas. This surcharge is automatically calculated in our check-out after entering the postal code and country.