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Frequently Asked Questions

You can create an account on our registration page. It is also possible to create an account on the checkout page.
You can find more information regarding our privacy policy and your account information here.
You can change your account/personal information in your account.
You can create a new password on this page.
Please contact us by using the contact form below. We will check which e-mail address has been used to create your account.
As soon as your order has been shipped, you will receive the invoice by e-mail. You can also find the invoice for your order(s) in your account.
Yes, you can delete your account here. This means that all your data will be deleted permanently. Therefore, you can no longer access account information and invoices by logging in to your account.

Is the answer to your question not in the frequently asked questions?

Please fill out our contact form below as completely as possible so that our customer service can help you in the best possible way.

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