Note: We are not a physical store!
We offer the possibility to pick up online orders the same day at our location in Eindhoven. It is not possible to order on location. When your order is ready you will receive a collection confirmation, please wait until you have received it, usually with QR-code.
Have you received the pickup confirmation? Then you can pick up your order on Mon-Fri from 13:00 - 18:00h. If you come before or after this time, then unfortunately we cannot help you.
A pickup order is usually made ready for pickup within 1 to 2 hours during our opening hours.
When you cannot choose the option 'Pick up in Eindhoven' it could be that you entered a foreign address as delivery address.
Since the order will be picked up in the Netherlands, the Dutch VAT applies here. Therefore the delivery address must be a Dutch address before the option 'Pick up in Eindhoven' appears among the shipping options.
A pickup order is usually made ready for pickup within 1 to 2 hours during our opening hours, Monday-Friday between 13:00 - 18:00h. As soon as you have received an e-mail confirming your order is ready to be picked up (often with QR code). Please note: the order confirmation is not the pickup confirmation!