Note: We are not a physical store!
We offer the possibility to pick up online orders the same day at our location in Eindhoven. It is not possible to order on location. When your order is ready you will receive a collection confirmation, so wait until you have received it.
Have you received the pickup confirmation? Then you can pick up your order on Mon-Fri from 1:00 pm to 6:00 pm. If you come before or after this time, unfortunately we cannot help you.
If you have ordered on Mon-Fri the same day between 13:00 - 17:00, it can take 1 to 2 hours before the order is ready. You will also first receive a collection confirmation.
When you cannot choose the option 'Pick up in Eindhoven' it could be that you entered a foreign address as delivery address.
Since the order will be picked up in the Netherlands, the Dutch VAT applies here. Therefore the delivery address must be a Dutch address before the option 'Pick up in Eindhoven' appears among the shipping options.