Delivery information

In addition to shipping an order, it is also possible to pick up an order. Check the Pickup FAQ for more information.

Mailbox post is only possible if the total of desired products fit through a mailbox in terms of dimension and weight (volume). The PostNL shiping costs in The Netherlands depend on the subtotal (incl. 21% VAT, excl. shipping costs).

NOTE: based on weight and/or volume it might be possible that we select a different shipping method than the one you had selected. We do this, because it may be cheaper or secure in some cases. In most of these cases you might have selected standard mailbox post, this is then changed to mailbox post track&trace or standard parcel post.

An overview of the costs is displayed below:

** This shipping method is not possible in this price range.

*** Currently not yet available during checkout, but you can contact us for shipping to a pickup point.

We offer different shipping methods, each of which has its advantages and disadvantages

Pick up in Eindhoven
+ Inexpensive
+ Fast
+ Secure
- Pick up
- Pick up only during pickup hours
We offer the option for you to pick up your order easily and relatively fast. Check the Pickup FAQ for more information.

Standard mailbox post
+ Inexpensive
+ Ideal for small orders
- Unavailable for larger orders
- Not traceable
- Delivery might take longer
- Only available in the Netherlands
Following pick up, this shipping method is the cheapest, and it is ideal for smaller orders. Keep in mind that standard mailbox post is not traceable and we or PostNL have no insight into this either. We therefore advise to choose parcel post for "more important" orders, as with this method you have detailed track & trace information.

Mailbox post track & trace
+ Cheaper than parcel post
+ All the advantages of standard mailbox post
+ Traceable
- Unavailable for larger orders
- Delivery might take longer
- Only available in the Netherlands
This shipping method actually has all the advantages of standard mailbox post, and on top of that it is also traceable. The package is scanned on a number of points, which gives a better idea of where the order is located. Note, the tracking information is less detailed than the tracking of parcel post.

Parcel post standard
+ Perfect for large orders
+ Traceable
+ Sturdy
- More expensive than mailbox post
This shipping method offers options for larger orders, your order is also packed extra sturdy and it is traceable. It is the most reliable shipping method, with the lowest  chance of delay. Note, this package can also be delivered to your neighbors and that it does not require a signature.

Parcel post with signature and/or home address only
+ All the benefits of standard parcel post 
+ Order with more confidence
- More expensive
All the advantages of the standard parcel post, but now you can be sure that it will be delivered to your home and/or that a signature must be placed upon receipt.

Parcel insured
+ Free for orders of €250,00 or more
+ All the benefits of parcel post with signature and/or home address only
+ Extra Secure
- More expensive
The package is delivered personally at the door, but only after the recipient has signed. This way you are assured that your order will be delivered to the right person. This shipping method is free for all order over €250,00.

International Parcel
+ Insured
+ Traceable
+ For international shipments
- Delivery might take longer
This shipping method is used for international shipments. The parcel is traceable and insured.